Hope Drums has a NO RETURN/ NO REFUND policy. I have operated under this policy since I started in 2001. It is my job to help each and every customer choose the product that will best suit their needs and price range. I do my very best to help you out!
Hope Drums have very low overhead, in fact, most items are shipped factory direct! (And I am usually on the phone with the GM daily!) Because of this, I am able to beat ANY ADVERTISED PRICE that you find on the Internet on BRAND NEW Pintech drum equipment.
Even though Hope Drums has a NO RETURN / NO REFUND policy, because we are an Authorized Pintech Dealer, every product we sell does come with Pintech's Lifetime Warranty!